Speaking to a therapist

Looking for Counselling and Psychotherapy? What to expect when making that first call to a Counsellor or Psychotherapist. The courage, help and reassurance to make the first call. Caryn Nuttall UKCP accredited counsellor and psychotherapist friendly counselling practice in Central London. Counselling London

The first step - making contact with a therapist.

A step by step guide to making that first call.

If calling a therapist takes courage on your part, here is a quick, and I hope reassuring, guide in helping you make the first call.

1. I am the only person who answers the phone:

If I am with a client your call will go to my answerphone and you will be told that I am usually able to return your call within a few hours. All you need leave is your name and number and any special instructions e.g. convenient times for me to return your call. My answerphone records silently. I cannot listen to the message as it is being left, and no one but me will listen to the message.

When I return your call, I often find that the person might need to put me on hold for a moment until they find a private space in which to talk.

2. Our conversation need only be brief as my location and fees are stated on the other pages of my site:

  • My first question is usually to ask how I can be of help. Some people simply want to set up an appointment.

  • I suggest we start with an initial session so that you get a sense of how I work and we can take it from there. I make every effort to see people within a few days.

  • Other people might want a brief chat to be reassured that I have experience with their type of problem before making an appointment.

  • To maintain discretion, I only then give you my exact address.

It helps me to know how you found my site, and so I appreciate it if you are able to volunteer this information.

I look forward to speaking with you soon.

Regards

Caryn

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